At Jijai Masale, customer satisfaction is our top priority. We ensure that all our products meet the highest quality standards. However, due to the nature of our products, we have a strict non-refundable and no return policy. Please read the details carefully before making a purchase.

No Refunds & No Returns

All sales are final. We do not accept returns or offer refunds on any products purchased through our website.

Exceptions – Damaged or Incorrect Products

In rare cases where you receive a product that is:

  • Damaged during transit

  • Defective or expired

  • Incorrect item shipped

We will review the issue on a case-by-case basis. Please contact us within 7 days of receiving your order for assistance. Proof of damage (clear images or videos) may be required for verification.

Order Changes & Cancellations

  • Once an order is placed, it cannot be modified or canceled.

  • Please review your order details carefully before completing the purchase.

Customer Responsibility

  • Ensure that all product descriptions, sizes, quantities, and details are checked before placing an order.

  • We are not responsible for errors in the shipping address provided by customers.

No Exceptions

Our non-refundable and no return policy applies to all purchases, regardless of the reason. By placing an order, you acknowledge and accept these terms.

Contact Us

For any concerns regarding damaged or incorrect items, please reach out to us within 7 days of receiving your order.